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<div id="isPasted" style="box-sizing: inherit; margin-top: var(--space--large); margin-right: 0px; margin-bottom: 0px; margin-left: 0px; padding: 0px; border: 0px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-variant-alternates: inherit; font-variant-position: inherit; font-weight: 400; font-stretch: inherit; font-size: 16.95px; line-height: inherit; font-family: &quot;Basis Grotesque Pro&quot;, &quot;Segoe UI&quot;, Candara, &quot;Bitstream Vera Sans&quot;, &quot;DejaVu Sans&quot;, &quot;Bitstream Vera Sans&quot;, &quot;Trebuchet MS&quot;, Verdana, &quot;Verdana Ref&quot;, sans-serif; font-optical-sizing: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; vertical-align: baseline; width: calc(83.3333333% - (var(--space--grid-gap) * 2)); color: rgb(26, 26, 26); letter-spacing: 0.339px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div style="box-sizing: inherit; margin: 0px; padding: 0px; border: 0px; font: inherit; vertical-align: baseline;"><p style="box-sizing: inherit; margin: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: var(--space--xsmall); padding-left: 0px; border: 0px; font: inherit; vertical-align: baseline;">We know how you feel. It can be complicated, but we&#x2019;ve put together&#xA0;<a href="https://hivebrands.com/pages/recycling" style="box-sizing: inherit; margin: 0px; padding: 0px; border: 0px; font: inherit; vertical-align: baseline; touch-action: manipulation; color: inherit; cursor: pointer; text-decoration: none; text-decoration-skip-ink: auto; transition-duration: 250ms; transition-property: color, fill; transition-timing-function: ease;" title="Recycling">this guide</a> to help you better understand the whole process.</p></div></div><div style="box-sizing: inherit; margin-top: var(--space--large); margin-right: 0px; margin-bottom: 0px; margin-left: 0px; padding: 0px; border: 0px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-variant-alternates: inherit; font-variant-position: inherit; font-weight: 400; font-stretch: inherit; font-size: 16.95px; line-height: inherit; font-family: &quot;Basis Grotesque Pro&quot;, &quot;Segoe UI&quot;, Candara, &quot;Bitstream Vera Sans&quot;, &quot;DejaVu Sans&quot;, &quot;Bitstream Vera Sans&quot;, &quot;Trebuchet MS&quot;, Verdana, &quot;Verdana Ref&quot;, sans-serif; font-optical-sizing: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; vertical-align: baseline; width: calc(83.3333333% - (var(--space--grid-gap) * 2)); color: rgb(26, 26, 26); letter-spacing: 0.339px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><br></div>

We know how you feel. It can be complicated, but we’ve put together this guide to help you better understand the whole process.

Why is recycling so complicated? Why isn’t all packaging curbside recyclable?

Sustainability

How do I manage my Autoship?

How do I add items to my existing Autoship box?

Is there a limit to how many products I can add to my delivery?

How do I see what’s coming in my next shipment?

How do I change the frequency of a product that is in my monthly box?

How do I skip a product that is in my upcoming shipment?

Why do some products show up in my Autoship account with a “one-time” badge?

When is my box shipping?

Can I change the shipment date for my Autoship delivery or skip a month?

How do I change my shipping address?

How do I change my payment method for Autoship?

My box is under the $35 minimum. What should I do?

Why aren't all products available for Autoship?

I’m trying to sign in to my Autoship Account but am getting an error that my email address isn’t recognized. What should I do?

How do I apply a promo code to my Autoship box?

Does having a subscription “lock in” the price?

Is there a fee to cancel?

How do I cancel my Autoship?

How do I get my autoship order sooner?

How does Autoship work?

What if I try something and don’t want to get it again?

Autoship: Your Monthly Sustainability Delivery

What is Hive Membership?

How do I join?

Is it free?

What do I get?

What’s the paid membership?

I’m interested in a paid membership, how will I be charged?

I subscribe to multiple items at Hive - will the benefits apply to each?

I love ordering from Hive and want to place orders in addition to my monthly autoship box - will the benefits apply to all of those?

I’m a Member and want to place an order now without waiting for my autoship box. How can I do that?

What’s a “Founding Member”?

Am I a Hive Member if my subscription started with Petal?

Membership

Why is there a $35 order minimum?

How much does shipping cost?

How will my order ship?

How do I update my shipping address?

What payment methods do you take?

How do I update my payment information?

How do I track my order?

How do I reset my password?

How do I make an account?

How do I request tax exemption?

How do I return something and how much does it cost?

What do I do if my order tracking shows as delivered, but I haven’t received my package?

Why is recycling so complicated? Why isn’t all packaging curbside recyclable?Updated 7 months ago