The short answer is a company that helps us help you recycle as much packaging as possible. The long answer is that TerraCycle is a social enterprise focused on eliminating waste—all waste. They work in 21 countries using innovative techniques to ens

<p><span id="isPasted" style="color: rgb(26, 26, 26); font-family: &quot;Basis Grotesque Pro&quot;, &quot;Segoe UI&quot;, Candara, &quot;Bitstream Vera Sans&quot;, &quot;DejaVu Sans&quot;, &quot;Bitstream Vera Sans&quot;, &quot;Trebuchet MS&quot;, Verdana, &quot;Verdana Ref&quot;, sans-serif; font-size: 16.95px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0.339px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">The short answer is a company that helps us help you recycle as much packaging as possible. The long answer is that TerraCycle is a social enterprise focused on eliminating waste&#x2014;all waste. They work in 21 countries using innovative techniques to ensure that nearly everything they touch can be recycled. We&#x2019;re working with them to collect traditionally hard-to-recycle packaging materials and turn them into new products, helping to divert millions of pounds of valuable resources from landfills all over the world.</span><br style="box-sizing: inherit; color: rgb(26, 26, 26); font-family: &quot;Basis Grotesque Pro&quot;, &quot;Segoe UI&quot;, Candara, &quot;Bitstream Vera Sans&quot;, &quot;DejaVu Sans&quot;, &quot;Bitstream Vera Sans&quot;, &quot;Trebuchet MS&quot;, Verdana, &quot;Verdana Ref&quot;, sans-serif; font-size: 16.95px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0.339px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><br style="box-sizing: inherit; color: rgb(26, 26, 26); font-family: &quot;Basis Grotesque Pro&quot;, &quot;Segoe UI&quot;, Candara, &quot;Bitstream Vera Sans&quot;, &quot;DejaVu Sans&quot;, &quot;Bitstream Vera Sans&quot;, &quot;Trebuchet MS&quot;, Verdana, &quot;Verdana Ref&quot;, sans-serif; font-size: 16.95px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0.339px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><span style="color: rgb(26, 26, 26); font-family: &quot;Basis Grotesque Pro&quot;, &quot;Segoe UI&quot;, Candara, &quot;Bitstream Vera Sans&quot;, &quot;DejaVu Sans&quot;, &quot;Bitstream Vera Sans&quot;, &quot;Trebuchet MS&quot;, Verdana, &quot;Verdana Ref&quot;, sans-serif; font-size: 16.95px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0.339px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">With our partnership, we offer prepaid envelopes to our shoppers so it&apos;s easy to separate and return packaging that might otherwise end up in the trash.</span> </p>

You mention TerraCycle a lot, what is it?

Oh, that’s easy. Simply add to your bag from this page or within the cart - the price you helps to offset the cost of processing your material (a pretty good deal if you ask us). You’ll receive an envelope in your order which you’ll need to keep, fil

<div id="isPasted" style="box-sizing: inherit; margin-top: var(--space--large); margin-right: 0px; margin-bottom: 0px; margin-left: 0px; padding: 0px; border: 0px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-variant-alternates: inherit; font-variant-position: inherit; font-weight: 400; font-stretch: inherit; font-size: 16.95px; line-height: inherit; font-family: &quot;Basis Grotesque Pro&quot;, &quot;Segoe UI&quot;, Candara, &quot;Bitstream Vera Sans&quot;, &quot;DejaVu Sans&quot;, &quot;Bitstream Vera Sans&quot;, &quot;Trebuchet MS&quot;, Verdana, &quot;Verdana Ref&quot;, sans-serif; font-optical-sizing: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; vertical-align: baseline; width: calc(83.3333333% - (var(--space--grid-gap) * 2)); color: rgb(26, 26, 26); letter-spacing: 0.339px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div style="box-sizing: inherit; margin: 0px; padding: 0px; border: 0px; font: inherit; vertical-align: baseline;"><p style="box-sizing: inherit; margin: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: var(--space--xsmall); padding-left: 0px; border: 0px; font: inherit; vertical-align: baseline;">Oh, that&#x2019;s easy. Simply add to your bag from&#xA0;<a href="https://hivebrands.com/products/terracycle-prepaid-postage-envelope" style="box-sizing: inherit; margin: 0px; padding: 0px; border: 0px; font: inherit; vertical-align: baseline; touch-action: manipulation; color: inherit; cursor: pointer; text-decoration: underline; text-decoration-skip-ink: auto; transition-duration: 250ms; transition-property: color, fill; transition-timing-function: ease;" title="TerraCycle Prepaid Postage Envelope">this page</a> or within the cart - the price you helps to offset the cost of processing your material (a pretty good deal if you ask us). You&#x2019;ll receive an envelope in your order which you&#x2019;ll need to keep, fill, and send back to TerraCycle for processing. The postage is prepaid, so just seal it up when you&#x2019;re ready and drop it in the mailbox. And yes, the plastic bag you&#x2019;re sending back is a part of their program, too.</p></div></div><div style="box-sizing: inherit; margin-top: var(--space--large); margin-right: 0px; margin-bottom: 0px; margin-left: 0px; padding: 0px; border: 0px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-variant-alternates: inherit; font-variant-position: inherit; font-weight: 400; font-stretch: inherit; font-size: 16.95px; line-height: inherit; font-family: &quot;Basis Grotesque Pro&quot;, &quot;Segoe UI&quot;, Candara, &quot;Bitstream Vera Sans&quot;, &quot;DejaVu Sans&quot;, &quot;Bitstream Vera Sans&quot;, &quot;Trebuchet MS&quot;, Verdana, &quot;Verdana Ref&quot;, sans-serif; font-optical-sizing: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; vertical-align: baseline; width: calc(83.3333333% - (var(--space--grid-gap) * 2)); color: rgb(26, 26, 26); letter-spacing: 0.339px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><br></div>

Sounds great, how do I opt into TerraCycle?

Sure thing, just contact us to request a new one.

<p><span id="isPasted" style="color: rgb(26, 26, 26); font-family: &quot;Basis Grotesque Pro&quot;, &quot;Segoe UI&quot;, Candara, &quot;Bitstream Vera Sans&quot;, &quot;DejaVu Sans&quot;, &quot;Bitstream Vera Sans&quot;, &quot;Trebuchet MS&quot;, Verdana, &quot;Verdana Ref&quot;, sans-serif; font-size: 16.95px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0.339px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">Sure thing, just&#xA0;</span><a href="https://hivebrands.com/pages/contact" style="box-sizing: inherit; margin: 0px; padding: 0px; border: 0px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-variant-alternates: inherit; font-variant-position: inherit; font-weight: 400; font-stretch: inherit; font-size: 16.95px; line-height: inherit; font-family: &quot;Basis Grotesque Pro&quot;, &quot;Segoe UI&quot;, Candara, &quot;Bitstream Vera Sans&quot;, &quot;DejaVu Sans&quot;, &quot;Bitstream Vera Sans&quot;, &quot;Trebuchet MS&quot;, Verdana, &quot;Verdana Ref&quot;, sans-serif; font-optical-sizing: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; vertical-align: baseline; touch-action: manipulation; color: inherit; cursor: pointer; text-decoration: none; text-decoration-skip-ink: auto; transition-duration: 250ms; transition-property: color, fill; transition-timing-function: ease; letter-spacing: 0.339px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255);" title="Contact Us">contact us</a><span style="color: rgb(26, 26, 26); font-family: &quot;Basis Grotesque Pro&quot;, &quot;Segoe UI&quot;, Candara, &quot;Bitstream Vera Sans&quot;, &quot;DejaVu Sans&quot;, &quot;Bitstream Vera Sans&quot;, &quot;Trebuchet MS&quot;, Verdana, &quot;Verdana Ref&quot;, sans-serif; font-size: 16.95px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0.339px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">&#xA0;to request a new one.</span> </p>

I lost my TerraCycle return bag or I need another one, how do I get that??

Need Help?

We'll respond within 24 business hours. 

Chat Hours: 9am–5:30pm EST, Mon–Fri.

hive-brands

Terracycle

Sustainability

How do I manage my Autoship?

How do I add items to my existing Autoship box?

Is there a limit to how many products I can add to my delivery?

How do I see what’s coming in my next shipment?

How do I change the frequency of a product that is in my monthly box?

How do I skip a product that is in my upcoming shipment?

Why do some products show up in my Autoship account with a “one-time” badge?

When is my box shipping?

Can I change the shipment date for my Autoship delivery or skip a month?

How do I change my shipping address?

How do I change my payment method for Autoship?

My box is under the $35 minimum. What should I do?

Why aren't all products available for Autoship?

I’m trying to sign in to my Autoship Account but am getting an error that my email address isn’t recognized. What should I do?

How do I apply a promo code to my Autoship box?

Does having a subscription “lock in” the price?

Is there a fee to cancel?

How do I cancel my Autoship?

How do I get my autoship order sooner?

How does Autoship work?

What if I try something and don’t want to get it again?

Autoship: Your Monthly Sustainability Delivery

What is Hive Membership?

How do I join?

Is it free?

What do I get?

What’s the paid membership?

I’m interested in a paid membership, how will I be charged?

I subscribe to multiple items at Hive - will the benefits apply to each?

I love ordering from Hive and want to place orders in addition to my monthly autoship box - will the benefits apply to all of those?

I’m a Member and want to place an order now without waiting for my autoship box. How can I do that?

What’s a “Founding Member”?

Am I a Hive Member if my subscription started with Petal?

Membership

Why is there a $35 order minimum?

How much does shipping cost?

How will my order ship?

How do I update my shipping address?

What payment methods do you take?

How do I update my payment information?

How do I track my order?

How do I reset my password?

How do I make an account?

How do I request tax exemption?

How do I return something and how much does it cost?

What do I do if my order tracking shows as delivered, but I haven’t received my package?